In order to better debug unexpected ad media behavior, the ad media delivered by G+J EMS contain information with which they can be uniquely identified in the ad server. AdTrace provides information about the ad format, the ad server IDs, and information about the browser and URL.

With Adtrace 2.0 we optimize the troubleshooting process. A manual dispatch of the screenshot of the AdTrace information is no longer necessary. This is done automatically via a browser add-on. To use AdTrace 2.0 a short registration process is necessary.

Advantages of Adtrace 2.0

• Direct dispatch of all information via browser AddOn
• Automatic creation of a screenshot of the page
• No more email required

Adtrace 1.0 remains fully operational. For best possible and fast processing we recommend the use of Adtrace 2.0.

Installation in Firefox

Open the following URL in Firefox:  

https://box.adalliance.io/micha/adtrace/gj_ems_adtrace_20-2.0-an+fx.xpi

Confirm the following dialog with the button "Add".

The G+J e|MS Adtrace AddON is now available in the AddOn list. If this is not the case, you can activate it using the AddOn setting.

Click on the G+J e|MS Adtrace AddOn and enter your e-mail address. 

You will then receive an email with the validation code. This code can be entered by clicking G+J e|MS Adtrace AddOn again. Adtrace 2.0 is then ready for use.

Installation in Google Chrome

The prerequisite for installation is membership in the G+J e|MS DAT Group. This can be accessed via https://groups.google.com/forum/#!forum/gj-ems-dat-testers

Click there on "Apply for membership".

As soon as you have been activated, you will receive a confirmation email from G+J e|MS. Now you can add the AddOn via the following link:

https://chrome.google.com/webstore/detail/g+j-ems-adtrace-20/amlpimlhdjchejhophdbhmfmcdcmlijj

After the installation the Adtrace AddOn is available in the AddOn list.

Click on the Adtrace AddOn, enter your e-mail address and click on "Start validation". You will then receive an email with the validation code. This code can be entered by clicking G+J e|MS Adtrace AddOn again. Adtrace 2.0 is then ready for use.

Use of AdTrace 2.0

If you want to report an eye-catching ad or behavior, click on the AdTrace AddOn. The following dialog opens:

Add a description of the suspected error and click on "Yes I want to send the data". Then all relevant information including a screenshot will be sent to the Digital Ad Technology team and a support ticket will be opened automatically.